Questions
We have prepared common queries that you might want to ask us, if you do not find an answer here, feel free to email us and we will get back to you as soon as possible.
Please kindly understand that our mission is to give you the most professional service as you can experience in online shopping. Our goal is for you to receive our product swiftly and to not have to encounter any problem.
Why do you not sell only 1 kg pockets?
The main reason that we do not sell only 1 kg pockets is that our farm is far away from the main track of transport in Poland and every courier company has to send more less , especially their division fleet to us independently. Making our minimum packs of 4kg (2 x kasha and 2 x flour ) is the most effective and environmentally friendly way of delivering our product.
Can I request my company logo to be embroidered onto the pillows you produce?
Of course! With a minimum order of 50 pieces and approximately a €15 additional fee, we will create your own branded pillow.
Do you offer worldwide delivery?
Absolutely. In fact, that is part of our mission.
We want you to be able to access our products no matter where you may be located. However, sometimes it can be complicated and tricky due to the courier company and what countries they operate in. Nevertheless, we make it our duty to deliver everywhere, even if it requires your patience and cooperation in some cases.
Are your products certified organic?
Yes, our products are fully organic. You can find us in the Organic Producers of European Union list in the following link.
https://www.gov.pl/web/ijhars/udostepnianie-informacji-o-producentach-w-rolnictwie-ekologicznym-1
As an organic shop owner, would you be able to provide me with a regular supply of your product in bulk?
Of course we can. If you are interested in selling our product in your shop, please contact us. If you would like to test how our product would sell to your consumers, you can purchase a small batch. Once you decide whether you want to receive a regular supply of our product, we will organise it the most effective way.
